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We regularly arrange retail safari inspiration trips for many of our clients. Each trip has a specific theme, for example our most recent trip had the theme of the importance of the employee. With a range of clients and roles, we visited key must-see customer facing locations in London - and went behind the scenes in many locations to hear from the customer facing teams directly. We encourage everyone on our trips to not only look through the eyes of a professional but look through the eyes of a customer. It’s amazing what can be learned!