OUR CLIENTS / HOSPITALITY

Keeping hospitality together

Ready for your customers?

During the Covid pandemic the hospitality industry has been hit hard. The continual changes to rules, opening hours and adherence to employee and customer safety have become a job in itself. That’s why more and more hospitality enterprises are choosing now to update their employee communication processes and applications. Whatever happens with Covid, our networks tell us change is here to stay and being agile in internal communication is a top priority.

Ready for your customers

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8 ways Keephub can help hospitality

1. Rapid communication of new health and safety rules

2. Efficient staff scheduling: planning, change and communication

3. Checklists to ensure venues are ready for opening

4. Explainer videos to communicate potentially complex operations - eg: QR code check-ins for customers and menu downloads

5. Building a team spirit when things can be tough

6. Rapid delivery of menu. Price and promotional changes

7. Direct to every employee leadership updates

8. Controlled sharing of ideas and challenges to make the CX better (and employee experience better too)

Costa coffee new
Meet the Experts: How Costa became bigger than Starbucks in the UK.

Costa consistency

Becoming the number one in any market is not easy, especially in the fiercely competitive coffee shop market.

Costa, part of the Whitbread Group, set themselves the very challenge. Not as cool as the independents and not as global as Starbucks, the brand needed to gain market share by consistently delivering quality products with a warm welcome. Staff training would make or break this ambition. Read insider tips on how Costa became number one in the UK.

How different roles use Keephub

Hospitality oval 1
Hospitality / Area Manager

A one-stop platform means area and cluster managers no longer have to spend so much time traveling from unit to unit. Everyone can be aligned with individual area dashboards.

Hospitality oval 2
Hospitality / Ops manager

Things change quickly in hospitality. The need to deliver concise, consistent instructional communication to large groups of employees can be addressed with a single platform.

Hospitality oval 3
Hospitality / Training manager

Making food and drink appealing and consistent needs first class training and this can be delivered via video and many other formats.

Hospitality oval 1
Hospitality / Area Manager

A one-stop platform means area and cluster managers no longer have to spend so much time traveling from unit to unit. Everyone can be aligned with individual area dashboards.

 

Hospitality oval 2
Hospitality / Ops manager

Things change quickly in hospitality. The need to deliver concise, consistent instructional communication to large groups of employees can be addressed with a single platform.

 

Hospitality oval 3
Hospitality / Training manager

Making food and drink appealing and consistent needs first class training and this can be delivered via video and many other formats.

Interested?

Book a demo

Let's keep in touch

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